At 3D Jewels India, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may be eligible for a refund under the following conditions.
Eligibility for Refunds
- Items must be returned within 14 days of the delivery date.
- Products must be unworn, undamaged, and in their original packaging with all tags attached.
- Customized or personalized items are not eligible for refunds unless there is a defect.
Refund Process
- To initiate a return, please contact our customer service at our official email id with your order number and reason for the return.
- Once your return is approved, you will receive instructions on how to return the item.
- Refunds will be processed within 7-10 business days after we receive the returned item.
Shipping Costs
Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the item is defective.